APPLYING MENTAL MODELS TO MAKING CONTROLLED CRITICALLY SAFE DECISIONS IN IT PROJECT MANAGEMENT

Over the past decades, numerous researchers and practitioners have focused on use case modeling for information technology project management. However, few studies examined ways to improve discovery phase of an through modifying diagrams. In this work, a mental model approach is suggested integrate visualization stage into by creating conceptual before constructing diagram. It has been established that designing visualizing end user’s needs improves ability junior analysts capture, analyze, determine user functional requirements systems. Moreover, business can extrapolate from workflow presented in system’s actions benefit associated actor, which must appear The paper describes design precedents model. Altogether, proposed approach’s effectiveness capturing, analyzing, determining systems measured terms accuracy, completeness, simplicity.